# Avoid Counterfeits with MyORI SmartSecure App

Easily identify counterfeits with a single tap of your smartphone. Be a smart consumer and protect yourself from sub-standard and harmful products.

#### MyORI SmartSecure App

## Special Features

Our app has multiple features, and here are some of the app's main capabilities.

### Product Authentication

Easily differentiate between authentic and counterfeit products.

### Alerts & Notifications

Don’t miss any important announcements on current product statuses and updates.

### Feedback & Reports

Easily report any suspicious products directly from the app.

## Product Authentication and Product Information

The MyORI SmartSecure app works together with our one-of-a kind MyORI SmartSecure labels. With a single tap of your smartphone on the labels, you will receive detailed product information and compare it with the product in hand.

- ### Product Validation

  Validate product authenticity by scanning our secured labels.

- ### Real-Time Status

  Current product status updates, such as product recalls, product compliance & current news.

## Consumer Empowerment

You can lodge a report directly from the app when you encounter any suspicious products. You can provide specific details along with pictures that may be used as evidence by the authorities. Play an active role in the global effort to stop counterfeit products in the market.

- ### Feedbacks

  Provide useful feedback or suggestions to brand owners and manufacturers.

#### Instant Setup

## How to use MyORI SmartSecure

- Step 1

  ###### Tap “SCAN & CHECK”

- Step 2

  ###### Tap “SCAN NOW”

- Step 3

  ###### Place your device near the MyORI SmartSecure label

- Step 4

  ###### Product details will be displayed

#### FAQ

## Frequently Asked Questions

##### How does MyORI SmartSecure work?

Our MyORI SmartSecure labels can only be read by the MyORI SmartSecure app. The labels are built on existing technology that is connected to our secured cloud-based platform to ensure data integrity for product verification.

##### How do I verify the authenticity of a product?

Once our MyORI SmartSecure labels are successfully scanned, product details from the manufacturer will be displayed, such as photos, product specifications, and an expiration date, to help you verify the authenticity of the product.

##### Is the MyORI SmartSecure app free to download?

Yes. MyORI SmartSecure is a free app. It is available for download on the Apple App Store and the Google Play Store.

##### Can all smartphones use the scanning feature?

All smartphones that are NFC-enabled are capable of using the MyORI SmartSecure scanning feature. iPhone 7 and above are NFC-enabled. For Android users, please check with your smartphone's manual or manufacturer.

##### How many companies has MyORI tied up with?

MyORI is associated with three companies in various sectors in Malaysia, including Lega Health and RS Auto. We are eager to welcome more manufacturers, authorised importers, distributors, and brand owners on board.

##### Are counterfeit products a large problem in Malaysia?

In 2020, counterfeit goods are part of the shadow economy or black market, which is estimated at about RM300bil per annum, representing some 21% of the country’s gross domestic product (GDP). For that year, the government lost approximately RM36 billion in tax revenue.

### Have More Questions?

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